Contact us

If you have any questions about setting up an account with Beyond Telecommunications, have any pricing questions or would like any advice please call Sales on 0800 054 2470.

If you have any questions relating to your account please call Customer Services on 0844 225 2970.  These lines are open Monday to Thursday 9am to 5.30pm and Friday 9am to 4.30pm.

If you are experiencing a fault on your telephone line please calls Faults on 0800 027 5120.  This number is available 24 hours a day, 7 days a week. 

If you are experiencing a fault on your broadband please call Faults on 0845 270 0554.

By Post - Beyond Telecommunications Ltd, Sucklings Yard, Church Street, Ware, SG12 9EN     

Fax No - 01920 443750     

Codes of practice

Beyond is a member of the Federation of Communications Services (FCS) and is a registered supplier with the regulator for the telecommunications market (Ofcom).

We are bound by the rules of the Chartered Institute of Arbitrators as a member of their dispute resolution scheme (CISAS)

Copies of our codes of practice and our terms and conditions for Fixed Line Services, VoIP services and ADSL Broadband can be viewed by clicking on the appropriate link below.

Information on our pricing, or further general information, is available on request from info@beyondltd.co.uk, or by contacting us on 0844 225 2970.